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Microsoft 365 vs Google Workspace, who's better for small business?

Finding your best productivity solution

Google Workspace and Microsoft 365 are two of the most popular options for business owners when it comes to online productivity tools. Both offer a wide range of features, but which one is the best? In this review, we dare to compare Microsoft 365 and Google Workspace in terms of price, features, ease of use, customer support, and more. We will help you decide which option is best for your business!

Comparable prices

When it comes to price, Microsoft 365 offers a variety of subscription plans ranging from $6-12 per month per user. Google Workspace, on the other hand, starts at $6 but increases to $12 for their top tier plan. Both offer discounts for lots of billing options and special deals for schools and nonprofit organizations.

Comparable experiences

In terms of features, both Microsoft 365 and Google Workspace offer common tools such as word processing, spreadsheets, presentation software and video conferencing. If you are a Microsoft Office user, you will find the Google Workspace apps easy to use. Google offers business versions of Gmail, Docs, Sheets, Slides, Forms, Sites, Keep, Jamboard, Apps Script, and Cloud Search.
Microsoft 365 offers business version of all the classic apps, like PowerPoint and Word, plus pay-to-play access for all sorts of additional apps, including project management, customer relationship management (CRM), and many more. You can see some of the apps in the screen grab above from their Microsoft 365 Business Premium package.
How to choose
One common misconception about AI is that they are only for big companies with a lot of resources. These technologies can be used by any size business- even solopreneurs or small teams. And the truth is, the smaller and nimbler your business is, the easier it will be to implement AI/ML and see results.
The choice between the two depends on your needs and preferences. If you need a wide variety of apps, Microsoft 365 might be a better choice. However, if you primarily use the classic Office apps, Google Workspace might be a better fit as it tends to make team collaboration and communication a bit easier. Both options provide integrations with third-party apps and allow for customizable user roles and permissions.
When it comes to ease of use, many users find Microsoft 365 to have a more user-friendly interface and easier navigation. However, some prefer the clean aesthetic of Google Workspace’s design. It ultimately comes down to personal preference.
Both Microsoft 365 and Google Workspace offer 24/7 customer support via phone or online chat for paid subscribers. However, Microsoft 365 also offers in-person support at select retail stores.
Brand choice
Love them or hate them, Microsoft and Google have been around for many years and have reputations. Philosophically, some people seem to dislike Microsoft and invite the opportunity to have an alternate productivity stack in Google. However, Google has its own issues, including tools that seem a bit derivative of their competitors and seem to lack innovation.
Maybe Amazon will come out with its own business productivity version providing us with a third compelling choice. We look forward to seeing how the landscape changes in the years to come as these companies continue to compete for market share and move towards blurring the line between productivity suites and operating systems.

Microsoft 365 versus Google Workspace

Overall, both Microsoft 365 and Google Workspace offer a wide range of features and tools for businesses with comparable prices and offers. The ultimate decision comes down to personal preference and understanding the unique needs of your business. Do some research and trial both options before committing to one platform. Happy productivity!
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